Returns

At UKBuys, your satisfaction means everything to us. If you’re not completely happy with your purchase, don’t worry — we’ve made our returns process simple and stress-free.

🔄 Easy 30-Day Returns

• You have 30 days from the date you receive your order to return it.

• Items should be unused, in their original packaging, and in resalable condition.

• A few items (such as personal care products, perishable goods, or clearance items) may not be eligible for return.

💷 Refunds

• Once your return reaches us and is checked, we’ll email you to confirm.

• Approved refunds will be issued back to your original payment method within 5–7 business days.

• Please note: original shipping costs are non-refundable unless the item was faulty or sent in error.

🔁 Exchanges

Need a different size, color, or product? The quickest way is to place a new order and return the original item for a refund.

📩 How to Start a Return

Simply contact us in our chat portal with your order number and details, and we’ll guide you through the process.